The decision
A shared back office should reduce coordination work without blurring responsibility. Define what is shared, what is brand-specific and what must remain isolated before adding another brand.
What to check
- Access: test portfolio, brand and restricted support roles with realistic tasks. Verify search, exports and indirect API access as well as the visible navigation.
- Money: distinguish a consolidated report from permission to combine funds. Confirm legal entities, ledger boundaries, settlement ownership and treasury authorization.
- Player information: document where consent, verification, protection restrictions and support history may be used. Cross-brand marketing is not automatically permitted because records share a database.
- Change management: separate shared configuration from brand overrides. Test a change on one brand and inspect its effect on other brands before broad release.
A practical evaluation
Create a second test brand, assign a restricted operator and attempt a cross-brand search and export. Record expected and actual access. Repeat for a configuration change and a player restriction; a successful portfolio chart alone is not an isolation test.
Cross-brand isolation test
Use two synthetic brands and a restricted staff account; record expected access, actual result and the person who resolves each exception.
- Search and export Search for a player in the other brand and attempt an export through both UI and available API. Check direct and indirect access.
- Shared change Change a shared setting, then a brand override. Compare both brands before and after; document who approves broad release.
- Player restriction Apply a test restriction in one brand and inspect the other. Confirm the intended boundary with policy owners rather than assuming sharing or isolation.
A combined dashboard is not an isolation test; accept the setup only when access and change boundaries match the agreed operating model.
Explore the product
nuke.ai · Pricing · iGaming terms explained
Related platform capability: Multi-brand casino management.